BackHub Blog

May 13 post-incident report

On May 13 we received the cronjob message: cannot delete snapshot and cannot snapshot read only file system. We discussed the issue in our Daily and assumed a problem with the Filesystem Btrfs. After reading the error logs and some initial research...
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May 13/14 incident (resolved)

At 07.54am UTC on May 13 during routine maintenance we discovered an issue in our main data storage. Because customer data is of critical importance to us, we paused the automatic GitHub repository daily backup until we could resolve the issue. We...
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The BackHub Roadmap for 2020

We’re excited about taking BackHub to the next level this year! Next level means all things enterprise. As last year many more enterprise customers requested our service, we began focusing on features like the audit log and security history to help...
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New Feature: Backup GitHub Projects

Many of our customers use GitHub project boards to organize and prioritize their work. Project boards are useful to create for specific feature work, comprehensive roadmaps, or even release checklists. Repository project boards are scoped to issues...
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New Feature: Security History

While working on the audit log for our enterprise customers, we also enabled viewing of security history for account activity on any BackHub account. It’s similar to what you see in the security history of your GitHub account. We are logging all...
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Announcing our Help Center

Want to know all about BackHub’s data security features? How we secure your backups? How to manage your account? Upgrade to enterprise? What’s coming up on our roadmap? And what are the latest FAQ? You can now get all these answers - and more - in...
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How does BackHub work?

BackHub does all the work of daily backups without you having to think about it. But how does BackHub actually work? Here is a quick read covering the basics - what BackHub is, what goes on in setup, installation, backup creation and updates,...
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