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Posts about Product

Three Ways to Backup Your GitHub Issues

While GitHub is a well-established company, data loss is always a risk worth considering. Data breaches, policy changes, and system downtime all have an impact on your ability to access and use GitHub Issues effectively, so keeping a backup is...
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The Risk in Managing Your Own Backups

Data loss is a risk for every business and one that can be mitigated by having reliable backups. On January 31, 2017, Gitlab had an outage that lasted for many hours due to production data being accidentally deleted. In this case, Gitlab’s problems...
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Recovering a Deleted GitHub Repository

If you are an organization enthusiast like me, you will be quick to hit the delete button on old repositories you’re no longer using. For personal projects, this is an effective way to keep your GitHub account clean. In shared organization accounts,...
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May 13 post-incident report

On May 13 we received the cronjob message: cannot delete snapshot and cannot snapshot read only file system. We discussed the issue in our Daily and assumed a problem with the Filesystem Btrfs. After reading the error logs and some initial research...
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May 13/14 incident (resolved)

At 07.54am UTC on May 13 during routine maintenance we discovered an issue in our main data storage. Because customer data is of critical importance to us, we paused the automatic GitHub repository daily backup until we could resolve the issue. We...
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How does BackHub work?

BackHub does all the work of daily backups without you having to think about it. But how does BackHub actually work? Here is a quick read covering the basics - what BackHub is, what goes on in setup, installation, backup creation and updates,...
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