Posts about Product
May 13 post-incident report
On May 13 we received the cronjob message: cannot delete snapshot and cannot snapshot read only file system. We discussed the issue in our Daily and assumed a problem with the Filesystem Btrfs. After reading the error logs and some initial research...
May 13/14 incident (resolved)
At 07.54am UTC on May 13 during routine maintenance we discovered an issue in our main data storage. Because customer data is of critical importance to us, we paused the automatic GitHub repository daily backup until we could resolve the issue. We...
File instead of GitHub Repository Downloads
We’re changing the behavior of the Repository Download Button. To date, when you clicked on “Repository Download”, you received a zip file containing the repository (contained in the .git folder) and a checkout of the master branch. This kind of...
We're looking for Pilot Customers to try BackHub Private Instance
Many customers have asked if they could run BackHub as a private instance in their own AWS environment. While this idea isn’t new, we are now in a much better position to provide such a solution because we have rebuilt our whole infrastructure on...
How does BackHub work?
BackHub does all the work of daily backups without you having to think about it. But how does BackHub actually work? Here is a quick read covering the basics - what BackHub is, what goes on in setup, installation, backup creation and updates,...
Constant Backup Using Gitwatch
Have you ever felt that software seems to have a mind of its own, is sometimes stubborn, and works a bit against you? Unfortunately, this behaviour happens - and can lead to losing intermediate steps of our work, or even losing the entire results...
Replacing the BackHub OAuth App with the new BackHub GitHub App
For all BackHub Basic customers we are replacing the BackHub OAuth App (BackHub Basic) with the new BackHub GitHub App (BackHub on GitHub Marketplace). If you are a BackHub Basic customer, it is required that you install the BackHub GitHub App to...
Let's Talk Backup Strategies
Why Consider Backup Strategies? Saving copies of your work as backups is essential to prevent data loss, especially in today’s digital and multi-connected world. The reasons range from hardware failures (manmade or natural) to accidental data...