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    Frequently Asked Questions (FAQ)

      If you can't find what you are looking for, head over to the help center.

      Installation

      • How do I install BackHub?

      Backups

      • Why do I need a backup?
      • Why use a cloud to cloud backup service?
      • What is included in a backup?
      • How often are backups updated?
      • How many snapshots are made of a backup?
      • Can backups of new repositories be created automatically?
      • How do I back up select repositories only?
      • Can I use BackHub to archive my repositories?

      Restore

      • How can I restore a backup?
      • How can I restore if GitHub is not available?
      • What can be restored?
      • Can I clone from BackHub servers?
      • Can I download the repository backup?
      • Can I download the metadata of a repository backup?

      Cloud Sync

      • Can I sync backups to my own cloud storage?
      • Do I need an Amazon S3 account to back up my repositories?

      Security

      • Are backups encrypted?
      • Where are backups stored?
      • Do you provide a Data Processing Agreement (DPA)?

      Organizations

      • How can I create backups for my organization?
      • Who has access to the backups of my organization?

      Plans & Pricing

      • How can I choose larger plans with more than 1200 repository backups?
      • Do you also offer annual plans?
      • Do you offer enterprise plans?
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